Refund & Return Policy

Returns 
Our refund policy lasts 30 days. If 30 days have gone by since your purchase was delivered, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it.  

Notify us of your intent to return your journal by emailing support@mybucketjournals.com. We need your name, order number, and reason for returning your journal. If you don't have your order number, please include a note with your name and the email address you used at purchase.

Return the package to:

My Bucket Journals
PO Box 310
Hutto Texas 78634.

Once we receive your return, within 48 hours, we'll issue a credit against the account you originally used for payment.

Digital downloads are exempt from being returned or refunded. 

Refunds (if applicable) 

Once we receive the returned items we will issue you a refund for the purchase price of your journal(s) within 48 hours. Shipping is not refundable.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and the amount of your refund.  

When your refund is processed, and a credit will automatically be applied to your credit card or original method of payment, within 48 hours. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted. 

Next contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us at support@mybucketjournals.com. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@mybucketjournals.com and send your item to:
My Bucket Journals
PO Box 310
Hutto, TX 78634


Gifts 
If the item was marked as a gift when purchased and shipped directly to you, we will send a refund to the gift giver and they will find out about your return. 

Shipping 
To return your product, you should mail your product to:

My Bucket Journals
PO Box 310
Hutto TX 78634, United States 


Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.